Recession: value of alert messaging resonates

KnowledgeSync automates the kind of routine tasks that skilled staff disdain: issuing simple invoices, inquiry followups, low-inventory alerts, etc. It's a BI specialty that cuts cost fast. VP of sales and marketing Don Farber says that, considering the economy, he's pleased with just a five- to seven-percent dip in sales this year.

The benefits are reso…